Refund Policy
At Let’s Eat, we take pride in delivering high-quality cakes and exceptional service. Due to the nature of our products, we have a No Refund Policy. Please review the following terms carefully:
1. No Refund Policy
Standard and Customized Orders: All orders placed on our platform are final and non-refundable. This applies to both standard cakes and customized cake orders. Reasons for No Refund: Our cakes and baked goods are made-to-order and perishable, making refunds impractical. Customized cakes are crafted specifically to meet your requirements, which cannot be reused or resold.
2. Cancellations
Orders for standard cakes must be cancelled at least 24 hours before the scheduled delivery date. Customized cake orders cannot be cancelled once they have been confirmed and finalized.
3. Exceptions
Refunds or rescheduling may be considered only in the following rare cases:
Delivery Issues: Incorrect or incomplete order delivered due to our mistake.
Unforeseen Circumstances: Events like natural disasters, operational failures, or bakery closures.
In such cases, customers may contact us directly, and the situation will be addressed on a case-by-case basis.
4. Contact Information
If you have questions or need to discuss an exception, please contact us:
Phone/WhatsApp: +91 98207 62577
Email: contact@letseat.co.in
5. Policy Updates
Let’s Eat reserves the right to modify or update this policy at any time without prior notice.We encourage customers to review the policy periodically.